Dena Darling M.Sc., C.T.A.(P), U.K.C.P.

Terms & Conditions

Fees

Until 1st April 2022 my standard fee will be £45.00 per session, but for clients who would find the standard fee difficult I may be able to offer a reduced fee for a maximum of 12 sessions.

A 'session' is a full 60-minute appointment (rather than the more usual 50-minutes).

COVID-19

My practice has been assessed by a Chartered Safety Consultant in consequence of which I have taken the precautions of installing additional (but silent!) ventilation, situating the chairs two metres apart, and sanitising the surfaces between each client. I no longer offer clients a freshly-made hot drink but I do offer bottled water, and clients are welcome to bring their own beverage to the session. Having taken these precautions, face masks are not required.

Appointments

For individual therapy, appointments may be booked flexibly or 'fixed'. This means that if you work shifts or have an irregular schedule your appointments can be made on a session-by-session basis to fit in with your timetable. Alternatively, if you have a regular weekly schedule an appointment day/time can be 'reserved' for you on a regular basis. There is no fixed term for individual therapy: some clients complete their therapy within a few weeks, others may remain in therapy longer term.

Cancellation policy

If you need to cancel or change an appointment please let me know as soon as possible. You can contact me by telephone, email or mobile (text or call). If you give me 48 hours notice there will be no cancellation charge. If your cancellation is unavoidable (sudden emergency or illness) there will be no charge. If we can re-schedule the appointment within 7 days there will be no charge. In other circumstances there will be a charge of 50% of the normal fee.

T.A. is based on an equal relationship between therapist and client, so my cancellation policy works both ways: if I am unable to keep an appointment that we've already agreed, and if we cannot re-schedule within 7 days then your next appointment will be charged at 50% of the normal fee.

If you have any questions, or if you'd like a brochure or an initial consultation, please contact me by email or mobile (text or call) 07787 980281.